TMG TOUGH MODELING GROUP
Support task monitor
Runtime Stable Residual Falling Review Ready

Technical support application

TOUGH Online Support Workspace

Real-time TOUGH model simulation diagnostics for input format errors, hidden characters, wrong parameter input, sudden stops, poor convergence, and unreasonable simulation results, with compilation support available when source-code or build issues are part of the task.

Support Tools

Technical work modes for TOUGH users.

01

TOUGH Model Simulation Diagnostics

Standard service accepts one zip package up to 20 MB and tracks the run for up to 10 minutes. Results are shown in the workspace and sent by email. Extended service removes file-size and time limits. Contact us for details.

02

TMG Agent Model Review

TMG Agents inspect input files, run logs, source-code paths, error messages, convergence history, and model behavior to identify likely input mistakes, unreasonable parameters, hidden file-format problems, runtime failures, and possible code-level bugs.

03

TOUGH Family Build Workspace

Prepare TOUGH family source-code packages for Windows or Linux compilation, including MPI parallel executables for Windows where standard LBNL releases do not provide ready-to-run parallel builds.

04

Customized Code Compilation and Linking

Compile and debug customized TOUGH source codes online in real time, including compiler settings, MPI configuration, third-party libraries, include paths, link flags, and build-error diagnosis.

Two Online Workflows

Compilation and diagnostics are separate technical support streams.

Workflow 01

Real-Time Simulation Diagnostics

Users upload TOUGH input files, run logs, mesh files, and only small output excerpts that show the problem. The workspace organizes the diagnostic task for TMG Agent-assisted review and source-code-aware troubleshooting of input format errors, hidden characters, unreasonable parameters, sudden stops, poor convergence, and unrealistic simulation results.

  1. Upload one zip package up to 20 MB for standard service. Extended paid service removes file-size limits.
  2. Inspect format errors, wrong parameter input locations, hidden non-digit characters, unreasonable parameters, convergence behavior, runtime errors, material definitions, boundary conditions, and solver settings.
  3. Use TMG Agents as technical tools to help trace source-code logic, logs, and model behavior.
  4. Track the simulation run for up to 10 minutes under standard service and report likely causes for sudden stops, very bad convergence, or unreasonable simulation results. Extended service without the time limit is also available. Please contact us for details.
Workflow 02

TOUGH3 Compilation and Build Support

Users upload TOUGH3 source code or customized source files. The workspace organizes those files into a build task and checks them against a prepared TOUGH3 compilation project for Windows or Linux.

  1. Upload source code, build notes, compiler details, MPI configuration, and third-party library requirements.
  2. Replace or merge source files into the prepared TOUGH3 project structure.
  3. Compile with MPI parallelization and link required third-party libraries.
  4. Return build findings, corrected project settings, linking guidance, and next actions.